bet177's Privacy Policy

1 Types of Information Collected

We collect various types of information when you open an account on bet177 and during subsequent use. This information is stored securely and used only for specific purposes.

1.1 Identity Information

The following is collected from you at the time of registration:

• Full name
• Date of birth (for age verification — 21+)
• Mobile number
• Email address
• National ID card or passport details (where identity verification applies)

1.2 Financial Transaction Information

We keep records of transactions completed through bKash, Nagad, Rocket, and Upay during deposits and withdrawals. This information is used solely for transaction verification, fraud prevention, and account security.

1.3 Device and Technical Information

When you use our website or app, the following is collected automatically:

• IP address and device identification number
• Browser type and version
• Operating system information
• Session duration and usage patterns
• Information obtained through cookies and similar tracking technologies

1.4 Gaming Activity Information

Your play history, bet amounts, win/loss records, and bonus usage information are stored in our system. This information is used to improve service quality and ensure responsible gaming.

2 Purpose of Information Use

bet177 never uses your information for unnecessary purposes. Collected information is used for the following purposes:

2.1 Account Management and Service Delivery

Information is used to create your account, verify identity, process transactions, and provide customer support. Age verification (21+) is also part of this process.

2.2 Security and Fraud Prevention

Information is analysed to detect suspicious activity, prevent multiple accounts, and block unauthorised access to accounts. All transactions are secured using SSL encryption.

2.3 Meeting Legal Obligations

Certain information may be stored and disclosed to meet the requirements of applicable laws and regulations. For more details on this process, please read the terms listed on our Terms and Conditions page.

2.4 Service Improvement

Anonymous statistical data is used to test platform functionality, develop new features, and improve the user experience.

2.5 Communication and Notifications

Your mobile number and email are used to send important account-related notifications, transaction confirmations, and relevant offers. You may opt out of promotional messages at any time.

3 Data Storage and Security

bet177 follows industry-standard security measures to protect your information. Data is kept encrypted at every level.

3.1 Technical Security Measures

• SSL/TLS encryption on all data transfers
• Password hashing and secure storage
• Regular security audits and vulnerability testing
• Automatic alerts on suspicious login attempts
• Restricted staff access policy (need-to-know basis)

3.2 Data Retention Period

Information is retained while an account is active and, after closure, for a set period as required by law. Transaction records may be kept for a minimum of five years.

3.3 Sharing Information with Third Parties

bet177 never sells user information to third parties for commercial purposes. However, necessary information is exchanged with bKash, Nagad, Rocket, and Upay for payment processing. In addition, information may need to be provided to authorities due to legal obligations.

4 Cookies and Tracking Technologies

The bet177 website and app use cookies to function properly and to improve the user experience.

4.1 Essential Cookies

Essential cookies are used to maintain login sessions, verify security, and save language preferences. Disabling these may disrupt normal site functionality.

4.2 Analytical Cookies

Analytical cookies are used to collect statistical information such as which parts of the site are most used and how long pages take to load. This information does not directly identify any individual.

4.3 Cookie Controls

You can delete cookies or stop accepting new ones from your browser settings. However, disabling essential cookies may cause some services to not work properly.

5 User Rights

Every registered member of bet177 has certain rights over their own information, which we fully respect.

5.1 Right to Access Information

You may contact us at any time to find out the details of information stored in your account. We respond to such requests within a reasonable time.

5.2 Right to Correct Information

If any information in your profile is incorrect, you may request that it be corrected. Re-verification may be required for changes to identity-related information.

5.3 Right to Delete Information

After account closure, your personal information is deleted after a set period if there are no legal obligations requiring its retention. Transaction records may be kept for some time for legal reasons.

5.4 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or messages at any time. Urgent account-related notifications are not covered by this opt-out.

6 Protection of Minors' Information

All bet177 services are for individuals aged 21 or over only. Information from minors is not collected, and no minor is knowingly permitted to open an account.

Age is verified at the time of registration. If an account holder is subsequently found to be a minor, that account is immediately closed and the related information is deleted. Our Responsible Gaming section provides detailed guidance on ensuring responsible gaming.

7 Third-Party Links and Services

The bet177 platform may occasionally reference external services. We are not responsible for the privacy policies of those third-party websites or apps. Payment processing providers follow their own privacy policies.

Game studios (Pragmatic Play, PG Soft, JILI, Evolution, and others) may collect certain technical information through their own services, which is governed by their own policies.

8 Policy Changes and Updates

bet177 reserves the right to change or update this privacy policy as needed. Registered members will be notified of significant changes by email or through the platform.

Continued use of the site after an update will be considered acceptance of the new policy. The latest policy will always be available on this page. To learn more about bet177, visit our About Us page.